AnswerPlus MVP

Press Room

  • >> Articles
  • >> In the News
    • CALL 1-866-615-3433
    "Our Customers
    Come Third. "
    "AnswerPlus
    receptionists have
    proven their proficiency
    at handling life and
    death calls... "
    "AnswerPlus has a
    positive ‘can do’
    attitude..."
    "We pay AnswerPlus a
    fraction of what it
    would cost to hire our
    own in-house
    order-takers... "
    "We commend
    AnswerPlus for the
    excellent service they
    have provided our
    company for the past
    nine years."
    "Thank you for your
    outstanding response
    and support during the
    industrial fire and
    subsequent closure
    of our offices... "
    "Because of the care,
    attention to detail,
    technology and
    knowledge that
    AnswerPlus provides... "
    "AnswerPlus understands
    that our company’s
    credibility and commitment
    to our customers/clients
    is most important... "
    "Our office is such that
    we have ever changing
    demands, and I am pleased
    that I have found a service
    up to the challenge
    of meeting our needs. "
    "We wouldn't hesitate
    to recommend
    AnswerPlus to any
    company requiring
    communication and
    monitoring support... "
    "AnswerPlus has
    contributed to Enbridge
    Electric’s success as
    Ontario’s leading smart
    submetering provider."

    A Top-Quality Call Centre in Hamilton

    For any business seeking the assistance of a call centre, Hamilton, Ontario has AnswerPlus and we will handle every phone-related problem that needs to be solved. Ever since AnswerPlus began in 1961, we give pleasant service to each of your callers before sending them off to you.

    Here’s what we do: our Customer Service Receptionists (CSRs) answer your calls then direct your customer to the staff member in your company on any land line, cell phone or pager that they specify. With our call centre in Hamilton performing off-premise reception 24/7 to numerous businesses, they receive additional help with handling their excess calls and the same satisfaction as having an on-site receptionist.

    AnswerPlus is unlike any other call centre in Hamilton because we have the policy of treating our customers last. To ensure the best service to our customers’ callers, we make the benefit of our CSRs our first priority. When our CSRs have been treated respectfully, they can then give the same kind of gratitude to your callers and that measures up our amount of service to your business.

    Main services that our call centre in Hamilton provides and is known for include: having our Emergency Response Team advise your company of any crises; providing answers to your callers with questions and/or concerns; serving as a backup phone line during a blackout or other disaster.

    So any person may use our call centre in Hamilton, AnswerPlus is available to the public in a multitude of languages. The two main languages we offer are English and French.

    Contact the AnswerPlus call centre in Hamilton to make your business run more smoothly when you’ve got professionals working your telephones.

    AnswerPlus.ca

    © 2011 Answerplus