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    "Our Customers
    Come Third. "
    "AnswerPlus
    receptionists have
    proven their proficiency
    at handling life and
    death calls... "
    "AnswerPlus has a
    positive ‘can do’
    attitude..."
    "We pay AnswerPlus a
    fraction of what it
    would cost to hire our
    own in-house
    order-takers... "
    "We commend
    AnswerPlus for the
    excellent service they
    have provided our
    company for the past
    nine years."
    "Thank you for your
    outstanding response
    and support during the
    industrial fire and
    subsequent closure
    of our offices... "
    "Because of the care,
    attention to detail,
    technology and
    knowledge that
    AnswerPlus provides... "
    "AnswerPlus understands
    that our company’s
    credibility and commitment
    to our customers/clients
    is most important... "
    "Our office is such that
    we have ever changing
    demands, and I am pleased
    that I have found a service
    up to the challenge
    of meeting our needs. "
    "We wouldn't hesitate
    to recommend
    AnswerPlus to any
    company requiring
    communication and
    monitoring support... "
    "AnswerPlus has
    contributed to Enbridge
    Electric’s success as
    Ontario’s leading smart
    submetering provider."

    Health Care Answering Service

    A health care answering service is beneficial for hospitals, pharmacies and other centres that practice health care. AnswerPlus will talk to all excess calls so the only thing you’ll have to do is provide them with medical assistance.

    AnswerPlus is a 24/7 inbound call centre that mainly does off-premise reception to businesses that are unable to answer all of their calls, but we also provide health care answering service for various health institutions. The way our company works is that our Customer Service Receptionists (CSRs) will speak to your callers and help calm them down, extract the critical information from them and then transfer them over to any land line, cell phone or pager extension of your locality. Our CSRs will have full knowledge about your organization so our health care answering service can be better suited to your callers.

    At AnswerPlus, we understand that your callers need professional service from your centre so we treat our clients last to ensure that our health care answering service provides quality. Our CSRs are the voice of your establishment, so their well-being is our most important matter. When our CSRs have been treated respectfully and given fair working conditions they can treat your callers the same way, and exceed your expectations.

    AnswerPlus’ health care answering service can do more than just off-premise reception. For example, if your institution is afflicted with a power failure, then we’ll serve as a backup phone line so you can continue to help those in need, or we can also provide help to the callers that have questions and/or concerns about your centre. Everything that we at AnswerPlus do is available in multiple languages.

    Using AnswerPlus as a health care answering service will help you and the people who need your help.

    AnswerPlus.ca

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