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    "Our Customers
    Come Third. "
    "AnswerPlus
    receptionists have
    proven their proficiency
    at handling life and
    death calls... "
    "AnswerPlus has a
    positive ‘can do’
    attitude..."
    "We pay AnswerPlus a
    fraction of what it
    would cost to hire our
    own in-house
    order-takers... "
    "We commend
    AnswerPlus for the
    excellent service they
    have provided our
    company for the past
    nine years."
    "Thank you for your
    outstanding response
    and support during the
    industrial fire and
    subsequent closure
    of our offices... "
    "Because of the care,
    attention to detail,
    technology and
    knowledge that
    AnswerPlus provides... "
    "AnswerPlus understands
    that our company’s
    credibility and commitment
    to our customers/clients
    is most important... "
    "Our office is such that
    we have ever changing
    demands, and I am pleased
    that I have found a service
    up to the challenge
    of meeting our needs. "
    "We wouldn't hesitate
    to recommend
    AnswerPlus to any
    company requiring
    communication and
    monitoring support... "
    "AnswerPlus has
    contributed to Enbridge
    Electric’s success as
    Ontario’s leading smart
    submetering provider."

    The need for off site reception

    Many businesses see off site reception as a beneficial way to improve their work production. AnswerPlus is a 24/7 call centre that offers off site reception to any business in need of handling phone-related inquiries.

    The difference between AnswerPlus and other call centres is that AnswerPlus believes in treating their customers last. Their first priority is ensuring that their Customer Service Receptionists (CSRs) are treated with respect and given the proper training to do their job well. When the CSRs are happy with their work environment and treated exceptionally well, they can express the same satisfaction to your callers. AnswerPlus is dedicated to giving professional service toward your customers, and your customers’ appreciation measures how well that AnswerPlus’ off site reception serves your company.

    AnswerPlus also offers other services besides off site reception. They include:
    Emergency Response – AnswerPlus’ Emergency Response Team will inform emergency personnel for fast action in the event of an unsuspected incident.
    Registration Services – your business can now operate 24/7 when your customers call before or after business hours.
    Order Taking – the CSRs will take all the required information for product orders from your customers and then forward them back to you.

    AnswerPlus is also multi-lingual, so any person may use their off site reception in whatever language they are comfortable speaking. Their two main languages are English and French.

    By using services from AnswerPlus, such as off site reception, you can ensure your business will continue to run smoothly and efficiently.

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