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    "Our Customers
    Come Third. "
    "AnswerPlus
    receptionists have
    proven their proficiency
    at handling life and
    death calls... "
    "AnswerPlus has a
    positive ‘can do’
    attitude..."
    "We pay AnswerPlus a
    fraction of what it
    would cost to hire our
    own in-house
    order-takers... "
    "We commend
    AnswerPlus for the
    excellent service they
    have provided our
    company for the past
    nine years."
    "Thank you for your
    outstanding response
    and support during the
    industrial fire and
    subsequent closure
    of our offices... "
    "Because of the care,
    attention to detail,
    technology and
    knowledge that
    AnswerPlus provides... "
    "AnswerPlus understands
    that our company’s
    credibility and commitment
    to our customers/clients
    is most important... "
    "Our office is such that
    we have ever changing
    demands, and I am pleased
    that I have found a service
    up to the challenge
    of meeting our needs. "
    "We wouldn't hesitate
    to recommend
    AnswerPlus to any
    company requiring
    communication and
    monitoring support... "
    "AnswerPlus has
    contributed to Enbridge
    Electric’s success as
    Ontario’s leading smart
    submetering provider."

    A Top-Quality Telephone Answering Service

    AnswerPlus is a 24/7 telephone answering service that deals with any businesses overflow calls. With our trained service providers, they will give all of your callers the satisfaction they deserve.

    AnswerPlus’ main area of expertise is dealing off-premise reception for businesses that are unable to answer their phones themselves or need help with answering excess phone calls. We have a team of Customer Service Receptionists (CSRs) that will speak to your callers, get as much information from them as they can and then transfer the call to the member of your staff that can help them. To serve your customers better, our CSRs will have a full understanding of your business because of their extensive training. Our telephone answering service can also be used to front end your business.

    What’s different about AnswerPlus and any other telephone answering service is that we always treat our customers third. This doctrine has helped us to become a telephone answering service that achieves our goals of offering quality service to all of our customers’ callers. The well-being of our CSRs is our first aspect to ensure we only give professional service to each caller. We put a lot of effort into making our CSRs motivated to work by treating them with dignity and providing excellent working conditions. The next priority is to treat your callers with respect and let them know that their being valued. The last priority is to be fair to our clients so they know that AnswerPlus is a telephone answering service that is trustworthy.

    Other productions from our telephone answering service include: alerting your staff of a crisis; helping to answer your callers questions and/or concerns; serving as a backup phone line in times of need. All services we offer come in multiple languages so any person can use our telephone answering service.

    Your customers deserve a warm reception when they call. So why not contact AnswerPlus and make us the telephone answering service that always deals quality with every call?

    AnswerPlus.ca

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