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    "Our Customers
    Come Third. "
    "AnswerPlus
    receptionists have
    proven their proficiency
    at handling life and
    death calls... "
    "AnswerPlus has a
    positive ‘can do’
    attitude..."
    "We pay AnswerPlus a
    fraction of what it
    would cost to hire our
    own in-house
    order-takers... "
    "We commend
    AnswerPlus for the
    excellent service they
    have provided our
    company for the past
    nine years."
    "Thank you for your
    outstanding response
    and support during the
    industrial fire and
    subsequent closure
    of our offices... "
    "Because of the care,
    attention to detail,
    technology and
    knowledge that
    AnswerPlus provides... "
    "AnswerPlus understands
    that our company’s
    credibility and commitment
    to our customers/clients
    is most important... "
    "Our office is such that
    we have ever changing
    demands, and I am pleased
    that I have found a service
    up to the challenge
    of meeting our needs. "
    "We wouldn't hesitate
    to recommend
    AnswerPlus to any
    company requiring
    communication and
    monitoring support... "
    "AnswerPlus has
    contributed to Enbridge
    Electric’s success as
    Ontario’s leading smart
    submetering provider."

    Virtual Call Centre

    With a virtual call centre to handle all phone calls, a business is able to work more efficiently. At AnswerPlus, we willingly accept the responsibility of greeting your callers and helping them with whatever they need from your company.

    As a virtual call centre, AnswerPlus is available to any company and their callers 24/7 with a multitude of services. AnswerPlus’ main area of expertise is dealing with off-site reception. With our award-winning Customer Service Receptionists (CSRs) ready to talk to your customers and re-direct them to any extension within your business, you can be assured that we meet your expectations. Our virtual call centre is especially beneficial for any company seeking to find a receptionist when they experience call overflow. The only difference is that we do not answer your phones at your business.

    Besides off-site reception, AnswerPlus has other services that your business will find useful. They include informing your on-call staff for immediate response to any possible emergencies or providing assistance to your callers with any questions and/or concerns regarding your business. With all of our services offered in multiple languages, mainly English and French, we continue to be a virtual call centre that any person can use.

    Our belief at AnswerPlus is to always treat our customers last to ensure the best service to their callers. The well-being of our CSRs is our number one priority, so a lot of effort goes into making sure they are motivated to work. When our CSRs are given respect, they can treat your callers the same way.

    For more information, contact AnswerPlus and make us your virtual call centre to aid your business.

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