A Top-Quality Telephone Answering Service
AnswerPlus is a 24/7 telephone answering service that deals with any businesses overflow calls. With our trained service providers, they will give all of your callers the satisfaction they deserve.
AnswerPlus’ main area of expertise is dealing off-premise reception for businesses that are unable to answer their phones themselves or need help with answering excess phone calls. We have a team of Customer Service Receptionists (CSRs) that will speak to your callers, get as much information from them as they can and then transfer the call to the member of your staff that can help them. To serve your customers better, our CSRs will have a full understanding of your business because of their extensive training. Our telephone answering service can also be used to front end your business.
What’s different about AnswerPlus and any other telephone answering service is that we always treat our customers third. This doctrine has helped us to become a telephone answering service that achieves our goals of offering quality service to all of our customers’ callers. The well-being of our CSRs is our first aspect to ensure we only give professional service to each caller. We put a lot of effort into making our CSRs motivated to work by treating them with dignity and providing excellent working conditions. The next priority is to treat your callers with respect and let them know that their being valued. The last priority is to be fair to our clients so they know that AnswerPlus is a telephone answering service that is trustworthy.
Other productions from our telephone answering service include: alerting your staff of a crisis; helping to answer your callers questions and/or concerns; serving as a backup phone line in times of need. All services we offer come in multiple languages so any person can use our telephone answering service.
Your customers deserve a warm reception when they call. So why not contact AnswerPlus and make us the telephone answering service that always deals quality with every call?