AnswerPlus is an award winning answering service that treats its customers and employees with dignity and respect to ensure quality service. Our beliefs and the services we have to offer have won us many prestigious awards in the past so people know they can trust us with their company’s tasks.

Started in 1961 by Dolly Lloyd, and succeeded by her son Paul in 1976, AnswerPlus continues to help many companies. Since AnswerPlus started, it has been dedicated to helping others with their phone-related tasks to make their lives easier, and that same dedication has made us an award winning answering service.

As an award winning answering service, we believe in putting the well-being of our Customer Service Receptionists (CSRs) first. Each of our CSRs must have a good speaking voice and an outstanding personality to do the job. We make sure that they’re treated with respect by providing them with great working conditions. If our CSRs are happy and treated fairly then they can provide the best service to our callers. Once our CSRs are satisfied with their workplace, our customers’ callers are the next important aspect and then finally our customers themselves. When our customers’ callers have been treated with courtesy, then our customers will be pleased with our commitments to being an award winning answering service.

AnswerPlus is proud of the following awards:

• The Award for Ethics in 2002
• The Call Centre Award of Distinction with Top Score Standing in 2004
• The Award of Excellence for 12 years
• The 2008 HR Hero Award

With this kind of recognition as an award winning answering service, people can depend on us to take their calls when a businesses incoming calls are overflowing.

Our areas of specialty as an award winning answering service include off premise reception, emergency response, and various call centre services. AnswerPlus is available 24/7 to answer calls in multiple languages.