AnswerPlus is known to many businesses as a Hamilton telephone answering service that deals with all of their customers over the phone. With our team of highly-trained staff members talking to your customers 24/7, you won’t have to worry about the stress of missed or unattended calls.

The main area of expertise that AnswerPlus focuses on for businesses is off-premise reception. With this Hamilton telephone answering service speaking to your customers and then connecting them to a member of your staff that can assist them, it would be like having a receptionist on-staff. All of our Customer Service Receptionists (CSRs) have great voices and personalities to speak with your callers and we guarantee that your customers know that they’re being taken care of.

To ensure that our Hamilton telephone answering service offers the best reception, our first priority is to make our CSRs feel respected when they come to work. We take the time to give our employees a pleasant working environment and fair working conditions. Once that’s done, our CSRs can then give your callers quality service, and that will measure how well we’ve met your expectations.

Our Hamilton telephone answering service can do more than just off-premise reception. AnswerPlus’ Emergency Response Team will quickly notify your on-call staff with urgent information regarding a dilemma. During an unpredicted incident (blackout, flood, etc.), AnswerPlus will serve as a backup phone line so your business can continue operating efficiently. Each service that we provide comes in multiple languages so we can become a Hamilton telephone answering service that any person may use.

Remember that with the AnswerPlus Hamilton telephone answering service, you’ll never have to worry about losing another potential customer again.