“Since 1986, AnswerPlus receptionists have proven their proficiency at handling complex life and death calls from patients, families and health care professionals. "


Juravinski Cancer Centre

Our Customers
             Come Third!

In order to provide our customers with the highest level of service we must put them last. This philosophy is what sets Answerplus apart.

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The Best Live Operator Answering Service

A live operator answering service can be useful for a business. AnswerPlus is ready and willing to manage your on-call tasks.

If you’re looking for a live operator answering service that can deal with your company’s phone calls that make your workplace hectic, then contact AnswerPlus because we will take care of all your phone calls so you can run your business with ease.

Our live operator answering service is available 24/7 so your business may be accessible for your customers to call at any time. AnswerPlus’ off premise expertise is for many companies who want to front end their business or if they are experiencing overflow calls. So instead of the company having to hire a receptionist in their office, they can have our Customer Service Receptionists (CSRs) handle calls off site and then transfer the caller to any extension, be it at home or at work. Each CSR is trained to calm down any caller, get whatever information they need and then direct them to the person in your business that can help them.

AnswerPlus is also a unique live operator answering service because we hold the belief that our customers must come third. We invest a lot of time and effort into making our CSRs feel motivated to work so they can give our customers’ callers satisfaction. Also, our CSRs are people with great voices and personalities.

As a live operator answering service, AnswerPlus has many other areas of expertise for businesses besides off premise reception. For instance, our Emergency Response Team can relay crucial information to your staff for immediate action to any unexpected event and we can also serve as a backup phone line during any crisis (flood, power failure, etc.) so your business can stay alive. Each of our services are available in multiple languages so we can be a live operator answering service anyone to use.

Contact us for any other information that you might require. Remember that AnswerPlus is a live operator answering service that only has quality in mind for your callers.


AnswerPlus captures CAM-X Award for 14 Years of Outstanding Service.

"Providing superior customer service is our goal," says AnswerPlus President Paul Lloyd. "Winning this award proves that we are achieving our objective."
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