“Since 1986, AnswerPlus receptionists have proven their proficiency at handling complex life and death calls from patients, families and health care professionals. "


Juravinski Cancer Centre

Our Customers
             Come Third!

In order to provide our customers with the highest level of service we must put them last. This philosophy is what sets Answerplus apart.

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Nationwide Telephone Answering Service

When businesses need a nationwide telephone answering service they can depend on, AnswerPlus will deal with all the customers over the phone in a professional way.

AnswerPlus is a nationwide telephone answering service that offers its services to any business in need of taking care of phone-related tasks. We are available 24/7 with staff members who are more than willing to handle all business inquiries.

What makes AnswerPlus a unique nationwide telephone answering service is that we believe that the well-being of our Customer Service Receptionists (CSRs) is our top priority. When our CSRs are treated with respect and dignity, then they will be able to treat all of our customers’ callers the same way. Also, we only hire people with admirable speaking voices and a vivid personality so we can continue to be a nationwide telephone answering service that treats its callers well. Our customers’ callers come second and the courtesy that we provide to them measures how well we do with our customers. Lastly, we treat our customers with respect and dignity, that shows them we are a nationwide telephone answering service they can trust.

To ensure that our nationwide telephone answering service works with maximum efficiency, we employ the latest technology in our offices so we may adapt ourselves to each of our client’s needs.

At AnswerPlus, we offer many services as a nationwide telephone answering service for you to use so you may run your business more productively. Our services include:

  • Off Premise Reception – we greet your callers and then transfer them to their designated extension. If you or anyone else are unavailable, then we will take a detailed message stating the information so you can call them back ASAP.
  • Emergency Response – when an accident occurs, our Emergency Response Team will immediately notify emergency personnel of the crisis.
  • Consumer Response – we will help document all of your customers’ questions and/or concerns about your products and services.

All of our services are available in multiple languages to ensure that we’re a nationwide telephone answering service that everyone can use.

If you want a nationwide telephone answering service that makes all of your customers know that they’re being valued, remember AnswerPlus, where we treat all callers with admiration.


AnswerPlus captures CAM-X Award for 14 Years of Outstanding Service.

"Providing superior customer service is our goal," says AnswerPlus President Paul Lloyd. "Winning this award proves that we are achieving our objective."
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