Never lose a customer with a 24 hour answering service
A 24 hour answering service allows a business to continuously run smoothly even during peak times and after hours. A growing business will reach a crucial point when they will require a 24 hour answering service. A Customer Service Representative (CSR) is key to continuously take and direct calls to the right employee, whether it be during peak hours or when the business is closed.
With a 24 hour answering service, your employees are free to focus their undivided attention on each customer, without worry of getting a busy signal or call waiting. They can have peace of mind knowing that a well-trained, professional CSR is properly handling overflow calls and taking detailed messages for you to later respond to.
AnswerPlus offers a 24 hour answering service to many different types of businesses. Whether you may need someone to transfer calls in an emergency situation, for a large company or to direct calls for technical problems, there is a fully trained CSR ready to provide assistance. All of our CSRs are trained in each industry, especially emergency response, to ensure they can properly assist customers in both French and English. Only those with great voices and outstanding personalities receive an interview, so you can take comfort in knowing that your customers will consistently receive outstanding customer service when using our 24 hour answering services.
The 24 hour answering service from AnswerPlus is exceptional because of the treatment and extensive training our CSRs receive. We ensure they are treated with dignity and respect every minute of the day. The constant coaching and training they receive keeps them at the top of the game, ready to provide the highest level of knowledge and customer service to your business. As we work with our CSRs to achieve the high expectations we set, it ensures your customers will receive the utmost in customer service.
Put your worries at ease and let AnswerPlus’s exceptional 24 hour answering service take care of your valued customers and business.