AnswerPlus is a 24/7 inbound call centre localized in Hamilton but also has a Toronto answering service branch. With our team of highly-trained staff members, we ensure the best service for any business and its callers.

Like our Hamilton branch, our Toronto answering service deals off-premise reception to all clients. The Customer Service Receptionists (CSRs) will talk to each of your callers professionally, obtain essential information they need and then transfer them to the member of your staff they require. To get a better grasp on serving your callers, our CSRs will have a full understanding about your company. AnswerPlus is useful for companies who are looking to front end their business or need help handling their excess phone calls.

What separates AnswerPlus’ Toronto answering service from any other is our belief in keeping our clients as our last priority. Your callers only deserve the best service, so we put our CSRs at the top of our list. We provide a nice working environment and fair conditions for our CSRs, and we make sure that each individual must have a great voice and personality to become a CSR. Once our CSRs are happy, they can give the same satisfaction towards your callers.

AnswerPlus also specializes in other areas from our Toronto answering service. For instance, our Emergency Response Team will quickly notify your business of any unfortunate event. We can also take the necessary information for product delivery from your callers and then forward it back to you. All services and many others from AnswerPlus come in multiple languages so any person may use our Toronto answering service.

Whether its our Hamilton or Toronto answering service, AnswerPlus is there for any business that needs help handling their calls.