With a virtual call centre to handle all phone calls, a business is able to work more efficiently. At AnswerPlus, we willingly accept the responsibility of greeting your callers and helping them with whatever they need from your company.

As a virtual call centre, AnswerPlus is available to any company and their callers 24/7 with a multitude of services. AnswerPlus’ main area of expertise is dealing with off-site reception. With our award-winning Customer Service Receptionists (CSRs) ready to talk to your customers and re-direct them to any extension within your business, you can be assured that we meet your expectations. Our virtual call centre is especially beneficial for any company seeking to find a receptionist when they experience call overflow. The only difference is that we do not answer your phones at your business.

Besides off-site reception, AnswerPlus has other services that your business will find useful. They include informing your on-call staff for immediate response to any possible emergencies or providing assistance to your callers with any questions and/or concerns regarding your business. With all of our services offered in multiple languages, mainly English and French, we continue to be a virtual call centre that any person can use.

Our belief at AnswerPlus is to always treat our customers last to ensure the best service to their callers. The well-being of our CSRs is our number one priority, so a lot of effort goes into making sure they are motivated to work. When our CSRs are given respect, they can treat your callers the same way.

For more information, contact AnswerPlus and make us your virtual call centre to aid your business.