How prepared is your company for a disaster? Disasters can be natural, man-made and difficult to predict. Imagine hthe sight of your office flooded with water or your employees hit with a virus attack. We are seeing more and more disasters of late and the trends to preparing for such events is often a critical role in every business.
With tighter schedules and meeting deadlines, working on a disaster recovery plan would be the last thing in your mind. But calamities do not knock on your door, checking for the right time. So preparing yourself for the moment is advisable to tackle disasters easily.
Loss of telephone is a situation that can seriously harm your business and frustrate your clients. Telephone and email communication is also a way to communicate internally with your employees. Should these mediums be down it is often impossible to co-ordinate your team to recover from a disaster.
Often companies will include call centers and answering services as part of their disaster preparedness plans. The ability to transfer lines to organizations allow you to continue to operate. They also can deploy and communicate your plan to your employees.
Answering services can be utilizedas a rescue plan. A dedicated support line can help avoid delay and confusion. A small expenditure on setting up a helpline now could be of great support when you want it the most in future.