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  • >> Disaster Preparedness Support
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    "Our Customers
    Come Third. "
    "AnswerPlus
    receptionists have
    proven their proficiency
    at handling life and
    death calls... "
    "AnswerPlus has a
    positive ‘can do’
    attitude..."
    "We pay AnswerPlus a
    fraction of what it
    would cost to hire our
    own in-house
    order-takers... "
    "We commend
    AnswerPlus for the
    excellent service they
    have provided our
    company for the past
    nine years."
    "Thank you for your
    outstanding response
    and support during the
    industrial fire and
    subsequent closure
    of our offices... "
    "Because of the care,
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    technology and
    knowledge that
    AnswerPlus provides... "
    "AnswerPlus understands
    that our company’s
    credibility and commitment
    to our customers/clients
    is most important... "
    "Our office is such that
    we have ever changing
    demands, and I am pleased
    that I have found a service
    up to the challenge
    of meeting our needs. "
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    to recommend
    AnswerPlus to any
    company requiring
    communication and
    monitoring support... "
    "AnswerPlus has
    contributed to Enbridge
    Electric’s success as
    Ontario’s leading smart
    submetering provider."

    Disaster Preparedness Support

    A client of AnswerPlus was forced to evacuate their offices due to a city-wide environmental disaster. It was imperative that clients and staff throughout the community be able to communicate with field personnel throughout the entire incident, which lasted for 10 days. AnswerPlus quickly became ‘command central’,  answering all calls for the client and routing calls or messages to the appropriate personnel until it was safe to return to their place of business.

    The advantages to our client:

    • Critical communications were maintained during the disaster.
    • Not one client or business opportunity was lost during the crisis.
    • Our client was commended on the business continuity that they enjoyed with the assistance of AnswerPlus during this time.

    Disaster Preparedness Support from AnswerPlus Call Center allows you to move YOUR “command central” during emergency situations when disaster strikes. Routing calls through our Toronto, Hamilton, or Montreal call centers or having our call centers message your appropriate people will keep you running even when your competitors can’t.

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