"Our Customers
Come Third. "
"AnswerPlus
receptionists have
proven their proficiency
at handling life and
death calls... "
"AnswerPlus has a
positive ‘can do’
attitude..."
"We pay AnswerPlus a
fraction of what it
would cost to hire our
own in-house
order-takers... "
"We commend
AnswerPlus for the
excellent service they
have provided our
company for the past
nine years."
"Thank you for your
outstanding response
and support during the
industrial fire and
subsequent closure
of our offices... "
"Because of the care,
attention to detail,
technology and
knowledge that
AnswerPlus provides... "
"AnswerPlus understands
that our company’s
credibility and commitment
to our customers/clients
is most important... "
"Our office is such that
we have ever changing
demands, and I am pleased
that I have found a service
up to the challenge
of meeting our needs. "
"We wouldn't hesitate
to recommend
AnswerPlus to any
company requiring
communication and
monitoring support... "
"AnswerPlus has
contributed to Enbridge
Electric’s success as
Ontario’s leading smart
submetering provider."

Health & Safety due Diligence Services

Bill C 45 within the Canadian Health and Safety Act charges employers in the service sector with the legal responsibility for minimizing safety hazards for their technicians working alone or within confined entry spaces. AnswerPlus has engineered an Employee Safety Buddy System to address this critical safety initiative.

Field personnel simply call a number, identify themselves to our system and indicate that they are leaving to go to a job site. The technician’s name, their exact location, mobile contact number and all pertinent details are recorded. Answerplus then maintains contact with the technician while they are in the field, logging all contacts and escalating to senior management if contact cannot be made.

All contacts are automatically dated, timed, and digitally voice recorded.

The advantages to our client:

  • Reduction in the risk of personal injury.
  • Allows supervisors to focus on prime responsibilities.
  • Answerplus follows the law to the letter, contacting personnel every 2 hours as legislated, unaffected by work on demand like many dispatchers.
  • Our real time call recordings offer proof of due diligence should an incident occur.

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