AnswerPlus MVP

Call Center Services

  • >> Virtual Reception
  • >> Emergency Response
  • >> Off Premise Reception
  • >> Health & Safety Due Diligence Services
  • >> Disaster Preparedness Support
  • >> Reception Overflow
  • >> Order Taking
  • >> e-Reception
  • >> Help Desk/Contact Centre
    • CALL 1-866-615-3433
    "Our Customers
    Come Third. "
    "AnswerPlus
    receptionists have
    proven their proficiency
    at handling life and
    death calls... "
    "AnswerPlus has a
    positive ‘can do’
    attitude..."
    "We pay AnswerPlus a
    fraction of what it
    would cost to hire our
    own in-house
    order-takers... "
    "We commend
    AnswerPlus for the
    excellent service they
    have provided our
    company for the past
    nine years."
    "Thank you for your
    outstanding response
    and support during the
    industrial fire and
    subsequent closure
    of our offices... "
    "Because of the care,
    attention to detail,
    technology and
    knowledge that
    AnswerPlus provides... "
    "AnswerPlus understands
    that our company’s
    credibility and commitment
    to our customers/clients
    is most important... "
    "Our office is such that
    we have ever changing
    demands, and I am pleased
    that I have found a service
    up to the challenge
    of meeting our needs. "
    "We wouldn't hesitate
    to recommend
    AnswerPlus to any
    company requiring
    communication and
    monitoring support... "
    "AnswerPlus has
    contributed to Enbridge
    Electric’s success as
    Ontario’s leading smart
    submetering provider."

    Order Taking Call Centre Services

    AnswerPlus serves one of Canada’s largest hospitals with their provision of specialized nutritional products, and information about these products, to people with unique nutritional requirements. AnswerPlus provides the hospital with a cost effective solution for fulfilling orders promptly by accessing an on-line product catalog, processing client orders, and answering FAQs including allergy inquiries 24/7/365 whenever the toll-free telephone number is dialed.

    The advantages to our client:

    • Significant HR savings are enjoyed over hiring in-house staff.
    • Huge Infrastructure savings as no real estate is required to provide a “storefront” image.
    • AnswerPlus never closes, so orders can be processed immediately in all time zones.
    • Instant call processing results in increased product sales.

    Order taking services from AnswerPlus Call Centres provide your company with the ability to complete your sales process 24 hours a day. With live call centre order taking representatives always available, our friendly professional staff will help you grow your business and retain your customer’s loyalty.

    AnswerPlus.ca

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