AnswerPlus named Human Resources Hero – AnswerPlus wins 2008 HR Hero Award
The Human Resources Committee of the Hamilton Chamber of Commerce awarded AnswerPlus with the HR Hero Award, sponsored by the Hamilton branch of the Canadian Human Resource Professionals Association, at a luncheon held Friday at the Waterfront Centre. Nominated by HR Fusion, AnswerPlus was selected by the Human Resources Committee in recognition of their ongoing HR practices and guiding principles.
Guest speaker, the Honourable Perrin Beatty, President and C.E.O. of the Canadian Chamber of Commerce, spoke of the current shortage of workers across Canada, and the challenges faced by todayâ€™s employers in attracting and keeping employees.
Accepting for AnswerPlus, Barbara Bradbury, V.P., said â€œOur belief that in order to serve our customers best, we must put our Customer Service Receptionists first, has served us well in this environment, and today many of our recruits are referrals from existing employees who are proud of where they work and what they do. We strive to maintain a workplace where our staff will enjoy coming to work, with a lunchroom modelled after a Parisian CafÃ©, a quiet room called Tranquility Base furnished with an overstuffed E-Z boy massage chair, and a relaxing hexagonal aquarium, and of course, plenty of social activities throughout the year to fill the void sometimes left by a career that requires employees to work shifts.â€
AnswerPlus offers employees paid training, performance bonuses, and profit sharing to encourage a sense of ownership in the company, as well as an opportunity to grow through their belief in promotion from within.