“Our subscribers can place orders from anywhere in Canada or the United States, 24 hours a day, and we pay AnswerPlus a fraction of what it would cost to hire our own in-house order takers.”


Hospital for Sick Kids

Our Customers
             Come Third!

In order to provide our customers with the highest level of service we must put them last. This philosophy is what sets Answerplus apart.

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e-Reception

AnswerPlus responds to all emails to a popular on-line poker site, including FAQs, banking requests, and connectivity issues, providing all necessary support to the online poker players. Response times must be ‘instant’ as games are often in progress, and money may be at stake. AnswerPlus provides dedicated agents to resolve issues immediately. .

The advantages to our client:

  • Significant cost savings over employing their own staff to take these calls.
  • Instantaneous messaging gives the site a competitive edge.
  • Our client can focus on improvements to technical infrastructure and marketing their site to the world market.

AnswerPlus captures CAM-X Award for 14 Years of Outstanding Service.

"Providing superior customer service is our goal," says AnswerPlus President Paul Lloyd. "Winning this award proves that we are achieving our objective."
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