AnswerPlus responds to all emails to a popular on-line poker site, including FAQs, banking requests, and connectivity issues, providing all necessary support to the online poker players. Response times must be ‘instant’ as games are often in progress, and money may be at stake. AnswerPlus provides dedicated agents to resolve issues immediately. .

The advantages to our client:

• Significant cost savings over employing their own staff to take these calls.
• Instantaneous messaging gives the site a competitive edge.
• Our client can focus on improvements to technical infrastructure and marketing their site to the world market.