A National Roadside Assistance Provider centralized their emergency services with AnswerPlus. Drivers in need of assistance, now call one central number, regardless of their location, and an AnswerPlus Customer Service Receptionist uses our locating system to transfer the caller seamlessly to the appropriate emergency responder for that area, providing immediate help for the caller.

Advantages to our client:

• The company enjoys improved customer loyalty.
• Revenues have increased due to referral business and fewer missed service calls.
• Demographic reports provide ‘real time’ service indicators enabling our client to make continuing adjustments to improve service.