A local real estate company operates with no physical office and employs no receptionist. AnswerPlus provides Virtual Reception service to this company, answering 100% of all their calls promptly and professionally. Calls are transferred seamlessly to the requested agent, wherever they may be – at home, at the cottage or on their cell phone. Should the agent not be available to take the call, an AnswerPlus receptionist takes all the pertinent details and relays them electronically to the agent.

Advantages to our client:

• Significant cost savings over hiring in-house receptionists.
• Elimination of HR duties (hiring, scheduling, payroll, benefits, coverage for sick leave, vacation planning etc.)
• Instantaneous messaging gives agents a competitive edge.
• Our prompt and professional response brings client referrals and encourages client retention.