We’re on call 24/7, 365 so you don’t have to be.

We get it, time is money – and our team understands the difference a few seconds of conversation can make. We combine passionate people with powerful technology to keep your business seamlessly connected with your callers 24/7. The result? You can be confident that every customer is getting the VIP treatment.

Whether you need a customer service expert or an elevator entrapment specialist, we offer experienced receptionists for every kind of business. 

Our team taps into decades of experience to design solutions that perfectly match your business needs – no matter how intricate they may seem.

Julian, a CSR at AnswerPlus, wearing a blue shirt
Elisha and Salina walking in AnswerPlus' office in Hamilton Onatio

We go above and beyond answering your calls – we make it our mission to understand your business inside and out.

  • Custom account set-up 
  • Dedicated account management
  • Detailed data and analytics from your calls
Julian and another AnswerPlus employee huddling around a desk

As an extension of your team our 100% Canadian-based receptionists are here to help after-hours, around the clock, or just when you need us. 

  • Bilingual receptionists  
  • Highly-trained industry specialists
  • Flexible support when you need it most
Aswad working on the server stack at AnswerPlus

1,500+ businesses trust AnswerPlus to power their customer care, manage critical calls, and make a stellar first impression 24/7.

  • Service that scales as you grow 
  • Proprietary software for personalized experiences 
  • Enhanced business continuity
Elisha, Dana. and Jennifer collaborating on a silver laptop

How To Plan For Business Continuity With An Answering Service

A business continuity plan is essential to ensure your organization can survive and recover from any disruption, whether it’s a natural disaster, a cyberattack, or a pandemic.  As a business owner, the ability to weather storms and emerge stronger is no longer just a necessity – it’s a key differentiator.  The unpredictable nature of these

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The Benefits of Outsourcing Your Customer Service Strategically

Outsourcing may be part of your 2023 business plan. With the rising cost of running a business, outsourcing your customer service can help you grow while strategically conserving resources. Companies of all sizes outsource their customer service for many reasons. Especially when they need to focus on other aspects of their business during economic uncertainty. 

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