Answerplus is a privately-owned company with four branches:
A Tribute to Dolly
Dolly’s approach to her business was unconventional but it worked. She recognized that in order to provide the best service to her customers, she had to put her operators first (the voices of her customers), her customer’s callers second (the judges of her success), and her own customers third!
Dolly’s goal was to make every caller feel like it was their one phone call that made her day, so it was only natural that as she began hiring, Dolly only hired people with great voices and outstanding telephone personalities.
Today, that benchmark stands as the foundation of Answerplus.
Dolly passed away in 1972, but her Son Paul and her Granddaughter Dana continues to operate Answerplus with the same guiding principles as her Grandmother before her. Since then, the company has expanded to serve customers across North America.
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To our valued customers: We wanted to provide a quick update to communicate how AnswerPlus is currently managing and addressing, the COVID-19 pandemic. Our primary concern has been the health and safety of both our employees and our clients. Our technology has...
To our valued customers: With the uncertainty of the future impact of COVID-19, a lot of our customers have put in place a pandemic plan to ensure the continuity of their businesses. As part of their plan, quite a few have reached out to us to incorporate AnswerPlus...
We are taking preventative measures regarding the Coronavirus (COVID-19). To date, we have zero confirmed or suspected cases of coronavirus at any of our offices, however, we have enacted the following precautions in all of our four locations: Promote and communicate...
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