Customized Solutions

Answerplus is a company that understands the customer interaction on each and every call we handle must be precisely directed and answered. We use technology products from well-known vendors such as Cisco, Microsoft, Hewlett-Packard, Dell, AmTelco and SunWire, allowing us to build complex service solutions to respond to the greatest demands in the customer relationship sector.


Due to the large amount of information that moves through our systems we take security very seriously. We use industry standards security protocols and appliances, and our experienced technical staff is responsive to the needs of our clients. Our data center is equipped with the latest technology and can be expanded to meet the growing needs and performance demands over the life of any project.


Answerplus implements industry standard storage mechanisms to ensure the availability and integrity of all data. All critical data is backed up and stored offsite. Our technical staff follows standard operating procedures and strict policies to ensure the confidentiality, integrity, and availability of stored data.


Disaster Recovery

To ensure continuity in the case of a disaster, Answerplus maintains a comprehensive disaster recovery plan. This plan includes all policies related to backup and restoration of data, backup power supplies, redundant systems, potential scenarios, and the procedures to follow in the event of a disaster.

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Account Changes

To our valued customers: We wanted to provide a quick update to communicate how AnswerPlus is currently managing and addressing, the COVID-19 pandemic.    Our primary concern has been the health and safety of both our employees and our clients.  Our technology has...

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To our valued customers

To our valued customers:  With the uncertainty of the future impact of COVID-19, a lot of our customers have put in place a pandemic plan to ensure the continuity of their businesses. As part of their plan, quite a few have reached out to us to incorporate AnswerPlus...

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