Toronto Cityscape

AnswerPlus Dedicated Toronto Earns CAM-X Award of Excellence – 4 Years in a Row 

Grimsby, ON (October 2, 2023) — AnswerPlus Dedicated Toronto of Toronto, ON has been honoured with the exclusive 2023 Award of Excellence for the 4th consecutive year.

The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. AnswerPlus Dedicated Toronto was presented with the Award recently at the CAM-X 59th Annual Convention & Trade Show in Calgary, AB. 

Independent judges are contracted by CAM-X to evaluate message services over a six month period. The scoring criteria includes: 

  • Response Time
  • Courteousness of Representative
  • Accuracy of Call
  • Knowledge of Account
  • Overall Impression of Call

“Your outstanding organization has demonstrated unparalleled excellence and dedication to the industry, earning them this esteemed recognition. Congratulations on a well-deserved award.” says CAM-X President Leslie Wilson. 

Now a four-time winner, AnswerPlus Dedicated Toronto earned the Silver Plus Award for four consecutive years. CAM-X extends its congratulations to the staff of AnswerPlus Dedicated Toronto on their proven quality service to their customers. 

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