AnswerPlus Hamilton Earns CAM-X Award of Excellence – 29 Years in a Row

Grimsby, ON (October 2nd, 2023) — AnswerPlus Hamilton of Hamilton, ON has been honoured with the exclusive 2023 Award of Excellence for 29 years.

The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. AnswerPlus Hamilton was presented with the Award recently at the CAM-X 59th Annual Convention and Trade Show in Calgary, AB.

Independent judges are contracted by CAM-X to evaluate message services over a six month period. The scoring criteria includes:

  • Response Time
  • Courteousness of Representative
  • Accuracy of Call
  • Knowledge of Account
  • Overall Impression of Call

“Your outstanding organization has demonstrated unparalleled excellence and dedication to the industry, earning them this esteemed recognition. Congratulations on a well-deserved award!” says CAM-X President Leslie Wilson.

Now a twenty eight-time winner, AnswerPlus Hamilton earned the Titanium Plus Award for twenty nine years. CAM-X extends its congratulations to the staff of AnswerPlus Hamilton on their proven quality service to their customers.

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