Montreal Cityscape

AnswerPlus Montreal Earns CAM-X Award of Excellence – 7 Years in a Row 

Grimsby, ON (October 2, 2023) — AnswerPlus Montreal of Westmount, QC has been honoured with the exclusive 2023 Award of Excellence for 7 years.

The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. AnswerPlus Montreal was presented with the Award recently at the CAM-X 59th Annual Convention & Trade Show in Calgary, AB. 

Independent judges are contracted by CAM-X to evaluate message services over a six month period. The scoring criteria includes: 

  • Response Time
  • Courteousness of Representative
  • Accuracy of Call
  • Knowledge of Account
  • Overall Impression of Call

“Your outstanding organization has demonstrated unparalleled excellence and dedication to the industry, earning them this esteemed recognition. Congratulations on a well-deserved award.” says CAM-X President Leslie Wilson. 

Now a seven-time winner, AnswerPlus Montreal States earned the Emerald Award for seven years. CAM-X extends its congratulations to the staff of AnswerPlus Montreal on their proven quality service to their customers. 

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