Grimsby, ON (October 28, 2024) —AnswerPlus Blended of Toronto, ON has been honoured with the exclusive 2024 Award of Excellence for 27 years. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. AnswerPlus Blended was presented with the Award recently at the CAM-X 60th Annual Virtual Convention and Trade Show in Tucson, AZ.
Independent judges are contracted by CAM-X to evaluate message services over a six month period. The scoring criteria includes:
- Response Time
- Courteousness of Rep
- Accuracy of Call
- Knowledge of Account
- Overall Impression of Call
“Your outstanding organization has demonstrated unparalleled excellence and dedication to the industry, earning them this esteemed recognition. Congratulations on a well-deserved award!” says CAM-X President Leslie Wilson.
Now a twenty seven-time winner, AnswerPlus Blended States earned the Titanium Plus Award for twenty seven years. CAM-X extends its congratulations to the staff of AnswerPlus Blended on their proven quality service to their customers.