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The Importance of Communication during Emergencies

by Answerplus | Jul 30, 2012 | Answering Service, Emergency Response Service

Emergencies can occur without warning, making it important for small and large businesses to invest in a response plan to handle all types of disasters. Installing an emergency response plan in place can help save precious lives and resources if your company is ever...

Is Your Company Flooded with Business Phone Calls?

by Answerplus | Jul 27, 2012 | Answering Service

After putting in years of hard work in setting up your company, you may have finally established yourself as a reputed business. One way of determining if your business is a success is by monitoring the number of phone calls you receive from existing and potential...

Disaster Preparedness Support for Small Businesses

by Answerplus | Jul 25, 2012 | Emergency Response Service

Whether you own a small business or a successful multinational one, you should always be prepared for disaster. Calamities, whether in the form of natural disasters or computer viruses, do not wait for an invitation, making it essential for you to have a disaster...

The Benefits of Hiring an Answering Service for Your Business

by Answerplus | Jul 23, 2012 | Answering Service, Virtual Reception

Hiring a professional answering service for your company can spell several benefits for you and your customers. Over the years, the method of answering business calls has changed drastically, giving answering services a new lease of life. An answering service is the...

How Can Your Business Master Good Customer Service?

by Answerplus | Jul 20, 2012 | Answering Service, Customer service

Offering discounts and promotions is a sure-fire way to attract new customers but to remain profitable in the long run, it is important to retain them. Maintaining your customer base is more difficult than attracting new ones, making customer service an important part...
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