by Answerplus | Aug 30, 2012 | Virtual Receptionists
In e-reception companies outsource the profile of a front office receptionist or a secretary to a company specializing in providing reception services over the internet or the phone. When a customer calls or sends an email to your company, inquiring about services or...
by Answerplus | Aug 24, 2012 | Virtual Receptionists
You have a good business up and running but now there’s a problem. The one receptionist handling your front office is not able to handle the call volumes, which are steadily increasing alongside the number of inbound visitors. If you are facing this dilemma,...
by Answerplus | Aug 21, 2012 | Telephone Tip
The basics of a good order taking service include low ring time, low hold time and a zero abandonment rate. When the order taker is polite and gathers the information required to complete the order professionally, customers report more satisfaction with the...
by Answerplus | Aug 10, 2012 | Answering Service
If you want to maintain high quality in your services and products, focusing on your business is essential. If you are stuck answering calls throughout the day, you may not be able to do that. Instead, you can just hire a professional answering service that deals with...
by Answerplus | Aug 8, 2012 | Answering Service
If you are running a successful and well established business with a fairly large work force, you may require a little outside help to manage your company. As customers take precedence over all other business operations, hiring a professional answering service to...
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