by Answerplus | Sep 27, 2012 | Customer Service Receptionist, Customer Services
How prepared is your company for a disaster? Disasters can be natural, man-made and difficult to predict. Imagine hthe sight of your office flooded with water or your employees hit with a virus attack. We are seeing more and more disasters of late and the trends to...
by Answerplus | Sep 25, 2012 | Virtual Reception
Do you feel like you are sometimes “interrupted” by phone calls? Would you like to be able to focus on a task at hand without the distraction of the phone ringing? Would you sometimes just like to “turn off” from work? Do you feel you are...
by Answerplus | Sep 2, 2012 | Customer Services, Telephone Tip
When customers call a business they are looking for an efficient and positive experience. If your staff is able to identify with their needs able to deliver a positive experience, brand loyalty and goodwill for your company is created. Here are a few tips on telephone...
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