by Answerplus | Jun 28, 2013 | AnswerPlus News, Customer Service Receptionist
If you’re reading this it’s probably because you have a genuine interest in this business. You care about your company, your coworkers, you strive to do a better job and promote a positive, energetic atmosphere for all. Or you simply adore my wit and...
by Answerplus | Jun 19, 2013 | AnswerPlus News
Dear readers, I am excited. Not just because the great Montreal weather is back, although don’t be surprised to catch me strolling down Montreal’s historic Old Port any day now, ice cream in one hand, MP3 player in the other. No, I’m excited because...
by Answerplus | Jun 10, 2013 | Customer Services, Telephone Tip
Time for a confession, dearest readers: nobody’s perfect, not even your friendly neighborhood blogger. We all have flaws, we all make mistakes. In my many, many, MANY years (well maybe not THAT many) of work in the customer service industry, time management is...
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