by Answerplus | Apr 24, 2015 | AnswerPlus Gives Back, Core Values
The staff in our Ontario Call Centres -Our Toronto and Hamilton locations- are not afraid of a challenge. In fact, you could say some of our team members look for a challenge. So last year when we had an opportunity to compete in the Heat Wave Volleyball Tournament to...
by Answerplus | Apr 17, 2015 | Core Values, Team Members
When you work in a 24/7 inbound call centre there are a few things you know to expect. 1. Sometimes, call volume can come out of the blue 2. 24/7 inbound call centre means 24/7. This includes holidays This is the nature of the industry we work in. You have to be on...
by Answerplus | Apr 10, 2015 | Answering Service, AnswerPlus News, Core Values
Let’s be honest. The moment you hear ‘Call Center’ your mood darkens a bit. But what if, what if for just a moment we looked past the stigma, and found something completely different? What if, you found an environment of support, laughter and, dare I...
by Answerplus | Apr 4, 2015 | Answering Service
Why is a Virtual Receptionist speaking to you about Time Management? Well, when a large part of your job is managing the time of others around you, you’d better make sure your own Time Management is stellar. From experience I can tell you that some of the best...
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