by Answerplus | Oct 30, 2015 | Customer service
Struggling to Raise Your Customer Service score? Customers are canceling orders, your staff is on the verge of mutiny and you’re so stressed out that a good ol’ fashioned temper tantrum seems like a very good idea. And it’s not even lunch time yet....
by Answerplus | Oct 23, 2015 | Customer service
Excellent Customer Service has Become a Fine Art.With many companies choosing to use Customer Service Professionals it’s not surprising that the importance customer service is quickly becoming a hot ticket item. Take your skills to the next level with these...
by Answerplus | Oct 16, 2015 | Dolly
Born from Necessity: AnswerPlus was founded in 1961, by Dolly Lloyd after her husband had a series of heart attacks and was unable to work. Knowing that she would have to provide for her family, Dolly invested all her life savings into starting her business. Little...
by Answerplus | Oct 9, 2015 | Team Building, Team Members
Celebrating Birthdays, Marriages, Births and other significant milestones are excellent opportunities for you to demonstrate how much you appreciate the hard work your virtual receptionists do for you and for their callers. It’s always nice to have someone...
by Answerplus | Oct 1, 2015 | Customer Services
When is the last time you reviewed your Customer Experience? As we send the kiddies back to school and settle back into our routines, it’s the perfect time to examine what it’s like to BE our customer. After calling a service company and making several...
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