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Heather Hillen Returns

When a close-knit company such as AnswerPlus temporarily loses a close member of the team, there is always a ripple effect.  In some cases, there isn’t as much laughter in the office. In others, co-workers are suddenly miscommunicating and losing touch with each...

Find AnswerPlus at the CMPX Trade Show

We’re at CMPX this Week, Come Meet with Us! This week you can find AnswerPlus at the CMPX Trade Show here in Toronto, Ontario at the Metro Toronto Convention Centre, March 16-18th booth 245. The Canadian Mechanical & Plumbing Exposition (CMPX) may never be...

Why our Call Center Easily Retains CSRs

   The average tenure of a CSR in an AnswerPlus Call Center is 10 Years.    I love to brag about the tenure of AnswerPlus CSRs. I love to tell people that we have brothers and sisters, husbands and wives, mothers and daughters, in-laws, best friends, aunts, and...