Despite all the challenges we all have faced in recent months, there have certainly been some lessons learned. Recently, we were challenged to outline and articulate practices we have adopted during COVID-19 that we plan to continue once it is over. Things...
Virtual receptionists. They may be familiar, but unless you’re currently using one you probably aren’t sure what this actually means. For starters, what makes them virtual? They are real people not automated answering systems or robots. Instead of being located...
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