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The Benefits Of Working With An Answering Service During the Holiday Season
The holiday season is fast approaching, and as a business owner, you’re gearing up for one of the busiest and most lucrative times of the…
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Emergency HVAC Calls: Best Practices for Handling Urgent Situations 24/7
As seasons shift and temperatures change, HVAC emergency calls become inevitable. They can strike at the most inconvenient times, leaving your clients wondering “Who can…
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Virtual Receptionist Vs. Virtual Assistant: Which Service Suits You?
Businesses big and small are rapidly embracing outsourced virtual support and the flexibility and expertise it offers. The rise of remote work has reshaped how…
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20 Fun Things To Do In Hamilton In August 2024
August is Family Fun Month, and there is no shortage of things to do in Hamilton, Ontario. From picturesque parks to thrilling events and outdoor…
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7 Customer Service Secrets to Grow Your Home Service Business
Growing your business in the home service industry can involve a lot of moving parts. From juggling subcontractors to wrangling invoices, it’s all too easy…
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Beyond Business Hours: 10 Tips For Better After Hours Call Handling
In today’s fast-paced business landscape, catering to your customers’ needs doesn’t end when the clock strikes five. The demand for after-hours support is growing, as…
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The Benefits of Outsourcing Your Customer Service Strategically
Outsourcing may be part of your 2023 business plan. With the rising cost of running a business, outsourcing your customer service can help you grow…
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Elevate Your Response Times: Why Outsourcing Elevator Dispatching Is the Key to Success
As the world continues to evolve, so do our expectations for speed and efficiency. In the world of elevators, dispatching response times can make all…
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The Importance of Telephone Etiquette for Your Business
Answering a business call at your workplace involves a different approach relative to a regular, non-business call. When customers call your company, they expect your…
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Better Communication, Better Care: Enhancing Quality in Home Healthcare Services
Effective communication in home healthcare can have a big impact on the way clients view the quality of care they receive. Clients want to remain…
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12 Ways to Honour & Celebrate Black History Month in 2023
Image credit: Canadian Heritage, Government of Canada February is Black History Month, a time to celebrate and honour the contributions and achievements of Black Canadians…
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How To Prepare Your Business For The Holiday Season
The holiday season marks the busiest time of year for many businesses. With the right preparation, it can also be the most profitable time of…
