For any business in the Hamilton, Ontario region seeking the assistance of a call centre, look to Answerplus. We will handle every phone-related problem that needs to be solved. Ever since Answerplus began in 1961, we give pleasant service to each of your callers before sending them off to you.
Here’s what we do: our Customer Service Receptionists (CSRs) answer your calls then direct your customer to the staff member in your company on any landline, cell phone or pager that they specify. With our call centre in Hamilton performing off-premise reception 24/7 to numerous businesses, they receive additional help with handling their excess calls and the same satisfaction as having an on-site receptionist.
Answerplus is unlike any other call centre in Hamilton because we have the policy of treating our customers last. To ensure the best service to our customers’ callers, we make the benefit of our CSRs our first priority. When our CSRs have been treated respectfully, they can then give the same kind of gratitude to your callers and that measures up our amount of service to your business.
Main services that our call centre in Hamilton provide and is known for, include: having our Urgent Response Team advise your company of any crises; providing answers to your callers with questions and/or concerns; serving as a backup phone line during a blackout or other disaster.
So any person may use our call centre in Hamilton, Answerplus is available to the public in a multitude of languages. The primary languages we offer are English and French.
Contact the Answerplus call centre in Hamilton to make your business run more smoothly when you’ve got professionals working your telephones.