Outstanding Service Brings Home National Award
Answerplus Hamilton, Montreal, Edmonton and Toronto Earns CAM-X Award of Excellence –
Vancouver, Canada (October 20, 2017) — Answerplus – Hamilton, Montreal, Edmonton and Toronto have all been honoured with the exclusive 2017 Award of Excellence. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Answerplus – Hamilton, Montreal, Edmonton and Toronto were presented with the Awards recently at the CAM-X 53rd Annual Convention and Trade Show held at the Marriott Pinnacle in Vancouver, BC.
“I am so proud of all Answerplus offices for winning this prestigious award. The criteria to win this award is extensive, which speaks to the focus all branches have on providing excellent quality of service. Congratulations to the entire team for all your effort.”, says Dana Lloyd, Answerplus CEO.
Independent judges are contracted by CAM-X to evaluate message services over a six-month period. The scoring criteria include:
– Response Time
– Courteousness of Rep
– Accuracy of Call
– Knowledge of Account
– Overall Impression of Call
CAM-X extends its congratulations to the staff of Answerplus on their proven quality service to their customers.
CAM-X is a Canadian based trade Association for the Call Management industry which includes call centres, telephone answering services, telemarketing services, and other communication services. Their goal is to contribute to their members’ profitability by fostering a willingness to exchange ideas, experiences, and solutions while promoting the general welfare and ethical standards of our industry. Please visit www.camx.ca for more information.
MEDIA CONTACT: Linda Osip, CAM-X Executive Director 905.309.0224 I firstname.lastname@example.org