by Lucy Mills | Apr 16, 2021 | Answering Service, Benefits, Blog, Business Tip, Corporate Culture, Employees, Resource
Employee burnout has become a reality for many business owners in 2021. The COVID-19 pandemic has changed the way we work, communicate, and relax. If you’re working from home, your computer is often at arm’s length which may make it feel like you have to be available...
by Lucy Mills | Oct 23, 2020 | Blog, Business Tip, Corporate Culture, Employees, Resource
Health-related workplace absenteeism increases sharply each year during the inevitable flu season, which normally starts in November. This year, in the midst of a global pandemic, our concerns around maintaining a healthy workplace are amplified. Many businesses are...
by Lucy Mills | Jan 21, 2021 | Blog, Business Tip, Resource
Communication is at the heart of all our meaningful connections. When it comes to business, often some of the most meaningful connections you can make (aside from with your team!) are with your customers. How you communicate dictates how receptive your customers are...
by Lucy Mills | May 25, 2021 | Blog, Core Values, Corporate Culture, Resource
Workplace culture. What is it? It’s more than your company mission, the colour of your uniforms, or the design of your offices. It’s what you say, what you do (or don’t do), your relationships, your interactions, and the attitude and outlook you bring to work each...
by Lucy Mills | Feb 19, 2021 | Blog, Business Tip, Covid, Resource, Virtual Receptionists
If you’re a business owner in Canada right now, it’s likely you’ve been asked, are you still open? If your answer is yes, then your business has been deemed essential to preserving life, health, and basic societal functioning. When you think of it those terms it’s a...
by Lucy Mills | Jun 26, 2020 | Blog, Business Tip, Covid, Resource, Virtual Receptionists
As Ontario enters phase two of reopening, answering services can help you return to work safely and with confidence. Many business owners are wondering what getting back to business will look like, so we’ve highlighted six ways an answering service can optimize this...
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