Air conditioning in the summer is pure bliss. We’ve all experienced that audible sigh of relief we exhale when we step into a well-chilled room after spending a muggy July day outdoors. In fact, as I write this all my windows are open and my thermostat is reading 30...
As we enter the holidays in the midst of COVID-19, many of us are missing the little things we look forward to celebrating. While the best thing for all of us right now is to stay at home and avoid any in-person gatherings, it doesn’t mean that the holidays are...
We put our employees first at AnswerPlus and one of the ways we do that is reflected in one of our most important core values: Continuous training and improvement! Whether it’s ensuring everyone has been given proper training on a new account through to...
Have you ever had a customer service experience where you came away thinking “If that was my company, I would never, ever speak to, or treat, my customers that way!” Most of us have and at AnswerPlus one the key strategies that we use to provide exceptional customer...
As the American people gear up to vote today, I have a few tips to help Canadians survive the American election. The first step to any survival situation is preparation! You can start by making sure you get AnswerPlus to cover your calls, then follow the steps...
As the American people gear up to vote today, I have a few tips to help Canadians survive the American election. The first step to any survival situation is preparation! You can start by making sure you get AnswerPlus to cover your calls, then follow the steps...
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