by Lucy Mills | Dec 14, 2020 | Business Tip, Employees, Resource, Team Building
As we enter the holidays in the midst of COVID-19, many of us are missing the little things we look forward to celebrating. While the best thing for all of us right now is to stay at home and avoid any in-person gatherings, it doesn’t mean that the holidays are...
by Lucy Mills | Dec 19, 2019 | Corporate Culture, Resource
At Answerplus, we’re constantly looking for new ways to ensure the wellness of our whole community. When your team is invested in taking care of one another, your culture is that much stronger. As we enter the holiday season, things tend to get busier at work and at...
by Lucy Mills | Oct 23, 2020 | Business Tip, Resource
Health-related workplace absenteeism increases sharply each year during the inevitable flu season, which normally starts in November. This year, in the midst of a global pandemic, our concerns around maintaining a healthy workplace are amplified. Many businesses are...
by Lucy Mills | Sep 4, 2020 | Business Tip, Corporate Culture, Employees, Resource
Reducing employee turnover in the current economic climate matters more than ever. Recruiting and training new employees takes up time and money, and high turnover can result in a less cohesive culture. We take pride in our culture being our differentiator, and this...
by Lucy Mills | Aug 5, 2020 | Customer service, Resource
Providing quality customer service is about human connection. When you WOW callers you boost your customer service by showing you care through quick, easy, personalized customer experiences. Since these experiences can be rare, providing WOW-level customer service...
by Lucy Mills | Jun 26, 2020 | Resource
As Ontario enters phase two of reopening, answering services can help you return to work safely and with confidence. Many business owners are wondering what getting back to business will look like, so we’ve highlighted six ways an answering service can optimize this...
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