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How to Celebrate The Holidays (And Your Employees!) in 2020

How to Celebrate The Holidays (And Your Employees!) in 2020

by Lucy Mills | Dec 14, 2020 | Business Tip, Employees, Resource, Team Building

As we enter the holidays in the midst of COVID-19, many of us are missing the little things we look forward to celebrating. While the best thing for all of us right now is to stay at home and avoid any in-person gatherings, it doesn’t mean that the holidays are...
5 Winter Wellness Tips to Minimize Stress

5 Winter Wellness Tips to Minimize Stress

by Lucy Mills | Dec 19, 2019 | Corporate Culture, Resource

At Answerplus, we’re constantly looking for new ways to ensure the wellness of our whole community.  When your team is invested in taking care of one another, your culture is that much stronger. As we enter the holiday season, things tend to get busier at work and at...
The Real Cost of Workplace Absenteeism and How To Prevent It

The Real Cost of Workplace Absenteeism and How To Prevent It

by Lucy Mills | Oct 23, 2020 | Business Tip, Resource

Health-related workplace absenteeism increases sharply each year during the inevitable flu season, which normally starts in November.  This year, in the midst of a global pandemic, our concerns around maintaining a healthy workplace are amplified. Many businesses are...
6 Brilliant Ways to Reduce Employee Turnover

6 Brilliant Ways to Reduce Employee Turnover

by Lucy Mills | Sep 4, 2020 | Business Tip, Corporate Culture, Employees, Resource

Reducing employee turnover in the current economic climate matters more than ever. Recruiting and training new employees takes up time and money, and high turnover can result in a less cohesive culture. We take pride in our culture being our differentiator, and this...
How to Boost Your Customer Service and WOW Callers

How to Boost Your Customer Service and WOW Callers

by Lucy Mills | Aug 5, 2020 | Customer service, Resource

Providing quality customer service is about human connection. When you WOW callers you boost your customer service by showing you care through quick, easy, personalized customer experiences.  Since these experiences can be rare, providing WOW-level customer service...
Six Ways Answering Services Can Help You Return to Work

Six Ways Answering Services Can Help You Return to Work

by Lucy Mills | Jun 26, 2020 | Resource

As Ontario enters phase two of reopening, answering services can help you return to work safely and with confidence. Many business owners are wondering what getting back to business will look like, so we’ve highlighted six ways an answering service can optimize this...
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