Celebrating Birthdays, Marriages, Births and other significant milestones are excellent opportunities for you to demonstrate how much you appreciate the hard work your virtual receptionists do for you and for their callers.

It’s always nice to have someone remember and acknowledge your birthday, especially as a work place grows. It’s an excellent tool in your pocket to help your team become a tighter, closer group.

AHome simpson cakelso, cake. Everyone likes cake. And cupcakes, ice cream, pizza, chinese food, mexican food. You get the point.

What I’m getting at is that it doesn’t have to be a huge production and it doesn’t have to be a huge expense. It isn’t about what you pay out,  it’s about taking the time to remember and appreciate the people who do so much for you on a daily basis.

So, if you know that a team member is going have a baby soon, (it’s going to be pretty obvious) then make sure that you and your team take the time to arrange a baby shower. Buy some dollar store decorations, bake a cake, make some sandwiches and plan some cheesy shower games.

I assure you. It isn’t about how much you are going to spend on the event, or the gift that you give your employee. It’s going to be the fact that the team took the time to plan and arrange an event just for them.

That is the way you build memories as a company, and it’s one of the very best ways to boost moral in your call centre.

It’s like I’ve said, time and again. Just because you walk through those call centre doors, it doesn’t mean that the holidays and personal milestones suddenly disappear. It just means you are celebrating in the company boardroom or kitchenette, instead of their living rooms at home.

So. From our Virtual Receptionists, to yours.

Happy Birthday, Congratulations, Happy Retirement, Bon Voyage and Happy Halloween!