by Answerplus | Nov 10, 2014 | Core Values, Team Members
If you couldn’t already tell, at AnswerPlus we take our culture pretty seriously. The nature of an Answering Service means that we operate 24/7/365 so on holidays (such as Easter and Halloween) we make sure that we bring the holidays into our call centres....
by Answerplus | Oct 3, 2013 | Answering Service, AnswerPlus
Small businesses are often short on the resources that are needed for them to keep up with customer inquiries. Answering phones is a simple task that may fall to the bottom of the list of priorities for small businesses, but it is important for companies to prioritize...
by Answerplus | Aug 9, 2013 | Call Center, Customer Services
Studies show that holidays are critical to help deal with the 24/7, fast-paced lives that are quickly becoming the norm. Taking time off can help manage stress, improve sleep patterns, lower blood pressure and improve relationships. It’s essential to re-charge and...
by Answerplus | Sep 27, 2012 | Customer Service Receptionist, Customer Services
How prepared is your company for a disaster? Disasters can be natural, man-made and difficult to predict. Imagine hthe sight of your office flooded with water or your employees hit with a virus attack. We are seeing more and more disasters of late and the trends to...
by Answerplus | Aug 24, 2012 | Virtual Receptionists
You have a good business up and running but now there’s a problem. The one receptionist handling your front office is not able to handle the call volumes, which are steadily increasing alongside the number of inbound visitors. If you are facing this dilemma,...
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