by Dana Lloyd | Jul 22, 2013 | AnswerPlus News
By: Dana Lloyd, July 22, 2013 At AnswerPlus we pride ourselves on providing supreme customer service. We coach on call controls and verbiage that support excellent customer service and experiences. We monitor for top notch customer service. We evaluate calls to... by Dana Lloyd | Jul 3, 2013 | AnswerPlus Gives Back
By: Dana Lloyd,July 03, 2013 At AnswerPlus we live and breathe our Core Values. One of our 6 core values is to Make a Difference. We all attempt to make a difference in the lives of our co-workers, in how we operate as a business, to our clients, to our clients’... by Dana Lloyd | Jun 19, 2013 | AnswerPlus News
Dear readers, I am excited. Not just because the great Montreal weather is back, although don’t be surprised to catch me strolling down Montreal’s historic Old Port any day now, ice cream in one hand, MP3 player in the other. No, I’m excited because... by Dana Lloyd | May 24, 2013 | AnswerPlus News, Customer Services
Technology has made life amazingly simple and convenient, and it’s advancements to our industry are immeasurable! But while we do rely on it regularly to provide the best service possible, we need to prepare ourselves for those moments when even the best... by Dana Lloyd | May 6, 2013 | Customer Services
By: Dana Lloyd 5.3.13 What makes up great customer service? What leaves us feeling great about a product/service… so great that we want to share it with everyone? We have given this question a lot of thought and have determined that it’s not necessarily... 
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