by Kelsey Johnson | Nov 21, 2014 | Core Values, Team Members
Last night our Hamilton Call Center held it’s 11th annual Dolly Awards. For those who do not know, the Dolly Awards are held once a year during which AnswerPlus presents our Team Mates with their years of Service Awards for 5, 10, 15, 20, 25, 30, 35 and yes, we... by Kelsey Johnson | Jul 7, 2014 | Customer Service Receptionist, Team Members
Imagine a work environment where everyone is always laughing, smiling and is genuinely happy to see each other. At AnswerPlus this is our reality. On my first day as a Virtual Receptionist at AnswerPlus I was told that at our call centre, the Virtual Receptionists are... by Kelsey Johnson | Jan 6, 2014 | Customer Services, Emergency Response Service
The first day of winter 2013 was not one to begin quietly, a massive ice storm struck Southern Ontario causing power outages to over 250,000 residents and businesses. 9 days later 2,500 homes were still without power. Luckily our Toronto call centre and our Hamilton... 
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