by Answerplus | Sep 2, 2016 | CSRs, Employees
As Hurricane Hermine slams the coast of Florida I am reminded how important planning in advance and hiring a Contact Center is! Contact us on Facebook Contact us via twitter Contact us directly here When you think about a natural disaster the last thing on your mind...
by Answerplus | Aug 16, 2016 | AnswerPlus, Employees
A 3 year old boy gets lost in the forest, emerges 14 hours later with berries all over his face and reminds me of some pretty important life lessons! Read the full story here Visit our Facebook page Check us out on Twitter On Sunday night 3 year old Lochlan McKenzie...
by Answerplus | Oct 17, 2012 | Answering Service, Call Center
Offering support to clients, employees or both, help desks have become integral to businesses across just about every industry. Over the years, companies have come to realize that outsourcing their help desks can offer multiple advantages. Here are some compelling...
by Answerplus | Oct 8, 2012 | Answering Service, Call Center
When a company sets up a help desk, its primary goal is to provide troubleshooting and information assistance to its customers. Help desks may provide their services through toll free numbers, live chat and email services. The help desk has become integral to offering...
by Answerplus | Aug 10, 2012 | Answering Service
If you want to maintain high quality in your services and products, focusing on your business is essential. If you are stuck answering calls throughout the day, you may not be able to do that. Instead, you can just hire a professional answering service that deals with...
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