by Answerplus | Oct 5, 2017 | Core Values, Customer Services
At AnswerPlus, we apply our Core Values to our work and interactions with callers and our clients every single day. One core value in particular sums up exactly how all of our Virtual Receptionists feel about the work we do and what we provide to every single person...
by Answerplus | Jan 6, 2014 | Customer Services, Emergency Response Service
The first day of winter 2013 was not one to begin quietly, a massive ice storm struck Southern Ontario causing power outages to over 250,000 residents and businesses. 9 days later 2,500 homes were still without power. Luckily our Toronto call centre and our Hamilton...
by Answerplus | Dec 17, 2013 | Customer Services
It’s morning, you walk in to your office and read your emails. Wow! That important potential customer called last night and they want you to call back at noon today. You’re excited, you know your business backwards and forwards and you know you are perfect...
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