by Answerplus | Jul 11, 2017 | Customer Services
In every business one of the most important deliverables is a high customer experience. In order to achieve that each branch within a company must ensure that they are delivering service which is consistent with the expectation of the brand. If there is one branch...
by Answerplus | Mar 18, 2014 | Corporate Culture
A few months ago we posted a blog about how important it is to stand out from the competition with exceptional customer service. Consumers are no longer looking for just a deal, they are on the hunt for a company they feel they can trust. So how do you communicate to...
by Answerplus | Mar 11, 2014 | Dolly, Virtual Reception
*Cue the rocky theme* It’s that time of year again CAM-X calls are scheduled to begin this week! Soon our virtual receptionists will call out €œI’ve just had a CAM-X call Supervisors will make notes and smile as they listen to the call. Then sure enough a...
by Answerplus | Feb 21, 2014 | AnswerPlus News, Customer Services
AnswerPlus is thrilled to announce our Hamilton virtual assistants are getting a brand new cafe! Our new cafe is going to feature new: cafe tables, chairs, island, dual sink, increased counter space, a sitting lounge, our buildings original stone walls and so...
by Answerplus | Feb 14, 2014 | Customer Services
One of the most common mistakes a new business will make is getting too big, too quickly. High overhead costs such as office space, utilities and costly commutes quickly erode profits. The question is, how do you retain the high level of customer service that comes...
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