As Ontario enters phase two of reopening, answering services can help you return to work safely and with confidence. Many business owners are wondering what getting back to business will look like, so we’ve highlighted six ways an answering service can optimize this...
We love this holiday season, yet often we are overwhelmed by the pressure to give material items in order to buy into the spirit of Christmas. Most of us thoroughly enjoy giving presents; it is thrilling to watch someone’s face light up with an unexpected...
Well I’m back! A while back (in some respects it feels like a decade ago and in others 10 minutes) I left AnswerPlus to help a friend out with his business. A year and a half later I accomplished what I set out to do and needed a new challenge. I happened to be...
When I was growing up my teachers would tell us over and over again how important first impressions were. Of course, back then that meant brushing your teeth and making sure your shoes were on the right feet. Okay, maybe it was more than that but you get the picture,...
We are so proud!! Last week the Canadian Association for Call Centres (CAM-X) handed out achievement awards during the annual convention. AnswerPlus Hamilton, AnswerPlus Toronto, and AnswerPlus Montreal won in every category we entered! Our Hamilton office has won...
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